Privacy policy

This Privacy Policy describes how Luxantria collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, we may collect the following types of information:

  • Personal details such as your name, email address, phone number, and shipping address

  • Payment information necessary to process your order

  • Order history and transaction details

  • Technical information such as IP address, browser type, and device information

This information is collected when you place an order, contact us, or interact with our website.

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders

  • Provide customer service and respond to inquiries

  • Improve our website and services

  • Send order confirmations and updates

  • Prevent fraudulent transactions and maintain website security

We do not sell or rent your personal information to third parties.

3. Cookies

Our website uses cookies to improve user experience and website functionality. Cookies help us understand how visitors use our website and allow us to personalize your experience.

You can disable cookies through your browser settings if you prefer.

4. Third-Party Services

We may use trusted third-party services to help operate our store, including:

  • Payment gateways

  • Shipping providers

  • Website analytics tools

These services only receive the information necessary to perform their functions.

5. Data Security

We take reasonable steps to protect your personal information using secure technologies and practices. However, no method of online transmission is completely secure, and we cannot guarantee absolute security.

6. Customer Rights

Customers have the right to:

  • Access the personal information we hold about them

  • Request correction of inaccurate information

  • Request deletion of their personal data where applicable

To exercise these rights, please contact us using the information below.

7. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Email: bumankuic@gmail.com
Address: Balaji Generosia, Pune, India